Private Policy

1. Introduction

Welcome to Jolimia Salon & Spa, including Jolimia Wellness and Jolimia Beauty Academy.

We respect your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, book appointments, inquire about services, register for training programs, or communicate with us through Facebook, Instagram, and other channels.

2. Information We Collect

Depending on how you interact with our business, we may collect:

* Contact Information: Full name, email address, phone number, and mailing address.
* Appointment Information: Requested services, appointment dates, booking history, and service preferences.
* Beauty Academy Information: Course interests, enrollment inquiries, training experience, scholarship inquiries, and preferred class schedules.
* Wellness and Consultation Information: Information you voluntarily provide that is relevant to consultations or requested treatments, where appropriate.
* Payment Information: Transaction and billing information. Payment card details may be processed by third-party payment providers.
* Website Information: Device information, IP address, browser type, and website usage information collected through cookies or analytics tools, where applicable.
* Marketing Preferences: Your communication preferences and any consent you provide for promotional messages.

3. How We Use Your Information

We may use personal information to:

* Schedule, confirm, and manage salon, spa, and wellness appointments.
* Respond to questions about our products and services.
* Provide consultations and personalize services where appropriate.
* Process payments and maintain transaction records.
* Respond to inquiries about beauty training programs.
* Provide information about tuition, scholarships, class schedules, and enrollment.
* Contact prospective students about their enrollment requests.
* Send appointment reminders and service-related communications.
* Send promotional emails or text messages when permitted by applicable law and your communication preferences.
* Improve our website, customer experience, and business operations.
* Meet applicable legal and regulatory obligations.

4. Facebook, Instagram, and Advertising Forms

When you submit your information through a Facebook or Instagram advertisement, lead form, or other promotional campaign, we may collect your name, email address, phone number, and responses to questions included in the form.

We use this information to respond to your inquiry and provide details about the services, promotions, beauty classes, or enrollment opportunities you requested.

Submitting a lead form does not automatically enroll you in a course, confirm an appointment, or guarantee scholarship eligibility.

We will obtain any additional consent required by applicable law before sending marketing text messages or other communications requiring consent.

5. Sharing Your Information

We do not sell personal information in exchange for money.

We may share information with service providers that help us operate our business, such as:

* Appointment scheduling platforms.
* Payment processors.
* Website hosting providers.
* Email and customer communication platforms.
* Advertising and analytics providers.
* Professional advisers and authorities when required by law.

We expect service providers to handle information appropriately and use it for authorized purposes.

Some advertising and analytics technologies may involve disclosures that are treated as a “sale,” “sharing,” or targeted advertising under applicable privacy laws. Where those laws apply, we will provide any required notices and choices.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and measure advertising performance.

You can manage certain cookies through your browser settings or any privacy controls provided on our website.

7. Sensitive and Wellness Information

Certain wellness consultations may involve information about skin concerns, allergies, medical history, or other sensitive personal details.

We seek to collect only information reasonably necessary for the requested service and take appropriate steps to protect it.

We do not use sensitive consultation information for unrelated advertising without appropriate authorization.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide services, manage enrollment inquiries, maintain business records, comply with legal obligations, and resolve disputes.

Retention periods may vary depending on the type of information and applicable requirements.

10. Your Privacy Rights and Choices

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information.

You may also request to stop receiving promotional communications.

To make a privacy request, contact us using the information below. We may need to verify your identity before processing certain requests.

11. Children’s Privacy

Our website and advertising forms are not directed to children under 13.

We do not knowingly collect personal information online from children under 13 without appropriate parental consent.

For minors participating in eligible services or training programs, we may require authorization from a parent or legal guardian.

12. Third-Party Websites and Services

Our website may link to third-party booking, payment, social media, or other platforms.

Those providers maintain their own privacy practices. We encourage you to review their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, business practices, or applicable legal requirements.

The updated policy will be posted on our website with a revised effective date.

14. Contact Us

For questions about this Privacy Policy or requests concerning your personal information, please contact:

Jolimia Salon & Spa
5144 Leesburg Pike, 2nd Floor
Alexandria, VA 22302
Phone: (703) 347-9401
Website: https://www.jolimiasalonspa.com